SMS POLICY: Enervise is committed to providing excellent service and timely communication
with our clients. This SMS Policy outlines the guidelines for using text messaging as a
communication tool to ensure that all SMS interactions are professional, secure, and compliant
with relevant regulations. Enervise may use text communication to clients for appointment
reminders, important notifications, and other relevant communications.
Consent, Usage, & Privacy
- Client Consent: By providing your phone number, you consent to receive text message
communications from Enervise. - Opt-Out: Clients have the right to opt out of SMS communications at any time by
replying “STOP” to any received message or contacting us directly. - Purpose: SMS messages may be used for appointment reminders, important
notifications, and other relevant communications. - Privacy: Enervise will not share personal data, including email addresses or phone
numbers, and consent, with third parties and/or affiliates or partners.
Confidentiality, Security & Compliance
- Confidentiality: Messages should not contain sensitive or confidential information. If
detailed information is required, clients will be directed to a secure communication
channel. - Data Protection: Client phone numbers and message content will be stored securely in
accordance with our data protection policy. - Third-Party Services: If third-party SMS services are used, they must comply with our
security and confidentiality standards. - Regulations: All SMS communications will comply with relevant laws and regulations,
including the Telephone Consumer Protection Act (TCPA) and other applicable privacy
laws.